戴尔（中国）有限公司招聘简章

发布时间：2019-03-16浏览次数：

戴尔（中国）招聘简章

  1. 公司简介

1984年，迈克尔•戴尔先生创立了戴尔公司。公司的创立基于一个前所未有的理念——直接向客户销售电脑，用最高效的计算解决方案满足客户的需求。多年以来，戴尔一直致力于倾听客户的需求，提供客户所信赖和注重的创新技术与服务。

戴尔是全球最知名的品牌之一，是全球企业首选的IT整体解决方案及服务供应商。目前戴尔是全球最大的私人公司，在180个国家拥有近15万的员工，98%的世界500强公司都是戴尔的客户。

自1998年进入中国以来，我们一直向客户销售戴尔的解决方案：

  • 我们的团队成员致力于为消费者、中小企业、大企业以及公共部门等组织提供最好的客户

  • 务。

  • 戴尔在厦门设有企业

  • 务

  • 挥中心和2家制造工厂、在上海设有全球解决方案设计中心以及在大连的国际

  • 务中心，我们的业务规模正在不断扩大。

  • 为了支持中国政府的“西部大开发”政策，戴尔在成都建造了旗舰生产基地和客服中心，并进一步拓展其厦门业务。该中心已于2011年开始运营。

我们致力于提供解决方案，帮助客户作出更明智的决定，取得更有效的成果，从而帮助客户克服困难、实现设想，并继续追寻他们的梦想。我们承诺长期为客户提供卓越的服务，成就你我，共创繁荣。

  1. 招聘信息

    实习岗位



Position: Finance Summer Internship Program

Location: Xiamen, Shanghai, Beijing

Requirement:

  • Driven, self-starting students who will graduate in 2020, able to onboard in Feb/July 2020

  • Minimum cumulative GPA of 3.4, Honors 2.1 or equivalent

  • Extracurricular activities and demonstrated leadership initiative

  • Effective English and Chinese communication skills

  • Driven, self-starting with strong learning abilities

Program Includes:

  • 7-week assignment within a global Dell finance or accounting function

  • Interns are assigned projects that give them the opportunity to lead and produce viable results

  • Interns are paired with managers to help guide them and provide support during their internship

  • Internship will culminate with a high visibility presentation to executive management

  • Interns are assigned a mentor in the Finance Development Program (FDP), giving them an inside landscape of the programs

  • Networking opportunities with other interns, employees, managers and vice presidents

Key date:

  • Program Kickoff: July, 2019

Global service, Sales operation intern (R56794)

工作地点：厦门

岗位职责：

1.协助完成部门常规报表工作

2.定期向销售经理收集并整合相关数据

3.负责部门的基础行政事务工作

职位要求：

1.沟通表达良好,流利的英语听说读写能力。

2.有较强的数据逻辑敏感度。

3.良好的办公软件使用技巧, Excel/PPT

4.做事情认真,细心,抗压力强。

企业级售后技术支持实习生

工作地点：厦门

主要职责:

• 面向大陆或香港客户，接听800/400售后技术支持热线，负责服务器产品的故障诊断及修复；(在线解决部分软件问题,对于需要更换的硬件问题,在系统中记录为客户安排服务,跟踪问题直到解决)

• 利用内外部的资源，跟踪处理客户技术问题，不断提高客户满意度；

• 提供良好的客户体验,并能够灵活处理客户的技术问题升级和投诉；

• 需要一定的轮值晚班和加班(有轮休和加班费)

职位要求：

• 本科以上学历，2019年毕业的计算机相关专业，具备一定的计算机产品知识。

• 了解计算机体系架构，计算机内外部设备，熟悉Windows操作系统和常用软件，了解基本的网络配置；

• 良好的沟通能力和服务意识。大陆团队要求普通话标准，香港团队要求粤语精通；

• 英语4级以上水平，听说能力优秀者优先考虑；

• 优秀的学习能力，能够承担较大的工作压力。

• 具有微软、Red hat、思科、虚拟化等技术认证者优先。

  

Project Program Management Intern (R55506)

Location: Xiamen

Key Responsibilities

1) Solution enabler following End to End process on new launched service and alternative solution from current transactional activity. 
2) Participate and own / co-own Warranty Cost Reduction initiative planning and execution at APJ level
3) Collaborate closely with Service stakeholders on upsell dispatch reduction activities both in global and regional.
4) Collaboration within Global Services & Process Engineering and GSD
5) Setup, lead and drive governance interlock with call centers. Review and recommend upsell dispatch reduction actions.
6) Lead Best Practice sharing sessions among sites to drive narrow site performance gap.

Essential Requirements

1) Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
2) Strong initiative and project leadership. Ability to communicate clearly.
3) Demonstrate multi-tasking ability in a dynamic environment.
4) Analytical skills and knowledge of statistics
5) Degree in Business or Technical discipline


全职岗位

2019 Campus Recruiting- Purchasing Senior Analyst (R59924 )

Location: Xiamen

Responsibilities:

  • Responsible for the standard contract review, and assist the contract managers for the contract administration tasks

  • Responsible for addressing day to day operational issues with all levels of country management including: raising purchase orders, sending purchase order to suppliers, checking requisitions and purchase order status

  • Supplier onboarding process and policy and various of scenarios of SIR process

  • Make the weekly report of SIR and P. R and follow up the pending cases and drive for closing

  • GP Helpdesk support

Qualifications:

  • University graduate

  • Major in law and capable to assess the contract risks

  • Self motivated , result driven and customer caring

  • Fluent in English/ Japanese or Chinese

  • Procurement experience

2019 Campus-Purchasing-采购部供应链专员(R60219)

Location：Xiamen

Responsibilities:

  • 物料短缺的预防,处理,分析,总结.协调各部门对物料的需求和供给

  • 在采购员,计划部门,产线之间协调沟通解决物料短缺恢复情况,解决办法及后继跟踪,预防

  • 定期总结缺料原因并寻求改进方法

  • 控制物流成本，每天对每票加急运输时行审批,每周对帐单时行分析,针对运费最高的单子以及花费最多的产品进行分析.查找原因,控制后期开销.

  • 退换货及剩余物料的处理，与供应商联系解决有质量问题的物料,并及时外理剩余物料

Qualifications:

  • 本科及以上学历，面向19年应届生。

  • 有较好的数据分析能力和协调能力,优先考虑了解SQL, Power BI, VBA,或者编程的人选。

  • 熟悉采购、物流、供应链各个操作环节，具备专业供应链管理知识和技能，对企业ERP有很好的理解。

  • 优秀的分析、沟通、协调、谈判能力。

  • 具备高度的责任心及良好的职业素养，可以承受一定强度的工作压力。

2019 Campus Recruiting Sr. Analyst, Material Planning (R62021 )

Location: Xiamen

Bullet points:

  • Full use and application of standard principles, theories, concepts, and techniques.

  • Analyzes supply-demand relationship to determine appropriate lead-time.

  • Coordinates with product launch teams to ensure material availability for Beta and Early Customer Ship.

  • Forecast and track inventory turns for department.  

  • Uses judgment within defined practices and procedures.

  • Provides resolutions to an assortment of problems of moderately complex scope.

  • Maintain metrics of activity within the area including qualification and cabinet status.

  • Track all material for age and minimum revision.

  • Oversee cycle counts and physical inventories.

  • Contributes to the fulfillment of projects and organizational objectives.

  • Failure to achieve results or erroneous judgments or recommendations may require the allocation of additional resources to correct and/or achieve project goals.

2019 Campus Recruiting - Business Support Associate, EUC Deployment Services(R52738 )

Location: Xiamen

Responsibilities:

  • Provides operational support through varied informational processing activities that supports a specific business need.

  • Organizes and maintains files (hardcopy and electronic) for group supported

  • Researches and obtains specific information requested by group supported

  • Administers programs, projects and processes specific to the operating unit served

  • Serves as a liaison with others within and outside the company

  • Prepares standard or complex documents from various source materials.

Qualifications:

  • Customer oriented mind-set.

  • Good team player, strong interpersonal skill.

  • Ability to communicate clearly through oral and written communications.

  • Ability to multi-task in a dynamic environment.

  • Skilled in MS Office products and MS Project software.

  • Good English capability.

2019 Campus - Project Manager (R58888 )

Location: Xiamen

Responsibilities:

  • Ability to effectively manage multiple projects at different stages of completion

  • Contact customers (via telephone and email) to coordinate installation services within 24 hours of project assignment

  • Ability to comprehend the installation Statement of Service sold and articulate the service project to the customer 

  • Ensure accurate project documentation is recorded and timely communication/updates provided to all  relevant stakeholders

  • Conduct periodic follow ups (internally and externally) to ensure project is on track and conduct post-project evaluations

  • Applies knowledge and understanding of customer needs

  • Consistently provides excellent customer experience

  • Comfort fielding inquiries from internal and external customers regarding project status or project escalations

  • A general understanding and ability to gain knowledge of Dell’s hardware and installation offers ; Proven ability to learn and manage technical solution (compute, storage, network, and software) requirements in the construction and ongoing delivery of engagements

  • Efficient use of Dell systems, tools and applications to coordinate and schedule appointments

  • Maintain a constant focus on cost management and revenue attainment

  • Definition and negotiation of project success criteria including technical domains

Qualifications:

  • Proficient with MS Excel and Outlook, and possess the ability to learn additional software programs

  • Strong Project Management skills

  • Excellent at reaching goals with general directions

  • Applies analytical skills to evaluate and interpret complex situations/ problems using multiple sources of information

  • Ability to successfully reach project objectives and milestones while remaining within budget constraints

  • Ability to multi-task and handle a large workload efficiently 

  • Ability to communicate clearly and effectively in English (verbally and written) effectively facilitating communication among team members with varied cultures, backgrounds, and areas of expertise

  • Additional fluency in Spanish and/or Portuguese a plus but not required.

  • Coordinates/facilitates communications between client and key resources on the project team

  • Ability to apply effective problem solving skills

  • Ability to provide management with clear and concise performance updates

  • Consistently project a positive and professional image

  • Proven ability to manage and prioritize time and resources to meet customer service requirements

  • Excellent customer service skills; Proficient in working with customers and being an external representative.

内部销售代表Inside Sales (R73890/R74270)

地点：广州/厦门

主要职责：
•通过电话、邮件及网络通讯(戴尔聊天系统/企业QQ)销售戴尔产品及解决方案；
•与团队及相关部门通力合作以达成目标，完成工作任务；
•提供良好的客户体验；
•其他支持内部销售代表的事务性工作。

职位要求：
• 2019年毕业生，本科及以上学历；
•具备较好的逻辑思考能力，思维清晰敏捷，良好的表达能力，对IT数码产品有较高的兴趣；
•具备良好的时间管理能力，以及较好的结果导向能力和抗压能力；
•普通话标准，较好的沟通技巧，乐于与客户进行有效沟通；
•具备较强的自我发展激励能力，并且能不断提升销售技巧；

•粤语纯正，具备基本英语听说读写能力。